MuseMinder Privacy Policy

Last updated Jan 11, 2016

MuseMinder Online Privacy Promise

At Clerestory Systems, we value and protect the privacy of our customers, and of the information they place in our data systems. Our most important asset is our relationship with you. We want you to feel comfortable and confident when using our Web sites. Therefore, we would like to share with you the following principles that govern our information practices and other privacy aspects of our Web sites. This Privacy Promise applies to Museminder.com, and ClerestorySystems.com. Throughout this policy, we refer to information that personally identifies you or your clients as "personal information."

We recognize the importance of your information

Ready access to your business information is critical to the operation of your business. That’s a key reason why MuseMinder Online is designed as a web application. Our data system is deployed in high-availability servers in a secure data center. The data are backed up automatically, with backups periodically transferred to a safe off-site storage facility (backup products are encrypted so that your information is not exposed should those tapes/disks be lost or stolen). This is equivalent to (and sometimes better than) the technology used by banks and securities exchanges who manage financial transactions. When you access MuseMinder Online through the web, all transactions are encrypted to prevent any snooping.

We Protect Your Information

We work to protect your personal information from loss, misuse or unauthorized alteration by using industry-recognized security safeguards. We use both internal and external resources to review our security procedures. Our employees are trained and required to safeguard your information.

Your Information Stays with Us

Since many of our clients are schools for children, we are especially aware of security concerns. We go to extraordinary lengths to protect information about children. We only ask for personal information (address, birth date) on the member site. This information is stored on our secure server, and is visible only within the studio site. It is never made accessible via our commercial websites.

Further –

  • We do not make your client or customer information available to anyone, including anyone at Clerestory Systems, for any marketing purpose.
  • We do not sell or rent your personal or business information to anyone.
  • We do use credit card numbers and other billing information with payment gateways and merchant banks to the extent necessary to process payments. All such data are stored on standards-compliant secure servers.

Third-party involvement

We have limited relationships with third parties to assist us in servicing you, for example, by fulfilling customer orders or providing customer service. These service providers are contractually required to maintain the confidentiality of the information we provide them. Additionally, we have business partners that provide services, some of which are co-branded. We clearly identify partner services and sites. When you request any of these products or services, you are permitting us to provide your personal information to the partner to fulfill your request. We may disclose your information if we are required to by a law enforcement action such as a court order, subpoena or search warrant.

Should we sell, merge or transfer any part of our business, part of the sale may include your personal information. If so, you will have the opportunity to ask not to receive promotional information following any change of control. We may use sources outside of Clerestory Systems to supplement the information you give us. For example, we may validate your address using other sources. We use this data to help us maintain accuracy and provide you with better service.

You can contact us

If you have privacy-related questions that are not addressed here, please contact Clerestory Systems at info@clerestorysystems.com. If we make material changes to any of our privacy policies or practices regarding personal information we will update our statement and post a notice on our site 30 days before they take effect.